Frequently Asked Questions

Noturee is a mobile-based solution that allows users to locate and book notary publics across the United States. We provide a convenient and fast way to access professional notary services wherever you are.

Our platform connects verified notaries with clients who need document notarization services, making the entire process seamless and efficient.

A notary public is a public officer who serves the public in non-contentious matters, usually concerned with business and legal documentation. Notaries are appointed by state authorities and are licensed professionals.

A notary's primary duty is to screen the signers of important documents — such as property deeds, wills, and powers of attorney — for their true identity, their willingness to sign without duress or intimidation, and their awareness of the contents of the document or transaction.

Need a notary? Use our app to find and book verified notaries near you.

Are you a notary? Join our platform to connect with clients in your area.

Travel Fee: $25 per 10 miles from notary to signer location

Notarial Acts: Charged per notarial act based on your state's fee guidelines

Service Fee: $7.95 per app transaction

Payment Processing: 2.9% + 30¢ per successful credit card charge (same rate for all cards including Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, etc.)

Cancellation Policy: $10 cancellation fee plus $7.95 app fee for any cancellations that occur 5 minutes after the signing is accepted by the notary

Wait Time: Per-minute wait time fee applies if the notary has arrived at the signing location and has been waiting for more than 5 minutes

Payment is required to initiate service, and all fees are transparent with no hidden costs.

NOTUREE is completely FREE for notaries!

All the tools and features available to notaries in the NOTUREE app are provided at no cost. We don't take a portion of the money that notaries earn from signings.

Benefits for notaries include:

• No subscription or membership fees
• Keep 100% of your earnings
• Fast payment processing via Stripe (2-3 business days)
• Digital tools and client management system
• Access to a network of clients in your area
• Professional scheduling and booking system

Booking a notary is simple with our mobile app:

1. Download the Noturee app from the App Store or Google Play
2. Create an account and verify your identity
3. Select your location where you need notary services
4. Choose a time that works for your schedule
5. Select a notary from available verified professionals
6. Complete payment to confirm your booking
7. Meet your notary at the scheduled time and location

Yes! All notaries on our platform are:

• Licensed by their state authorities
• Bonded and insured for your protection
• Background checked for security
• Identity verified through our screening process
• Trained on proper notarization procedures

We maintain strict standards to ensure you receive professional, reliable notary services.

Our notaries can handle a wide variety of documents, including:

• Real estate documents and deeds
• Wills and estate planning documents
• Powers of attorney
• Affidavits and sworn statements
• Business agreements and contracts
• Loan documents and financial papers
• Immigration documents
• Medical forms and healthcare directives
• Educational transcripts and certifications

If you're unsure whether your document can be notarized, contact us and we'll help determine the requirements.

Please have the following ready for your notary appointment:

• Valid government-issued ID (driver's license, passport, state ID)
• The documents to be notarized (unsigned - you'll sign in front of the notary)
• Any additional signers who need to be present with their IDs
• Payment method (credit card, debit card, or digital wallet)

Important: Do not sign the documents before the notary arrives, as they must witness your signature.

Most notarization appointments take 15-30 minutes, depending on:

• Number of documents to be notarized
• Complexity of the documents
• Number of signers present
• Whether additional services are needed

Our notaries will provide an estimated time when you book your appointment.

Cancellation Policy:

• Free cancellation up to 5 minutes after booking
• Cancellation fee of $10 plus $7.95 app fee applies after 5 minutes
• Rescheduling is free if done before the notary departs to your location

You can cancel or reschedule through the app or by calling our support line at 866-759-2118.

Yes! We take data security seriously:

• Encrypted data storage and transmission
• Secure payment processing through Stripe
• No storage of payment card details on our servers
• GDPR and CCPA compliant privacy practices
• Limited access to personal information
• Regular security audits and updates

Read our full Privacy Policy for complete details.

Noturee currently operates in all 50 states across the United States. Our network of verified notaries ensures coverage in:

• Major metropolitan areas
• Suburban communities
• Rural locations (where notaries are available)

Use our app to check notary availability in your specific area.

To join our network of notaries:

1. Be a licensed notary in your state
2. Download the Noturee app and select "Join as Notary"
3. Complete our verification process including background check
4. Upload required documents (license, bond, insurance)
5. Complete training on our platform
6. Start accepting bookings in your area

Remember, all Noturee services are completely free for notaries!

Our support team is available 24/7 to help:

• Phone: 866-759-2118
• Email: info@noturee.com
• In-app chat: Available in the mobile app
• Website: Visit our support page

We're committed to resolving any technical issues quickly to ensure your notarization goes smoothly.

Our B2B Marketplace connects businesses with verified notaries for corporate notarization needs. Key features include:

• Service Request Posting: Businesses post detailed service requirements
• Competitive Bidding: Notaries can accept, counter-offer, or provide quotes
• Transparent Pricing: Commission-based structure with clear fee disclosure
• Volume Discounts: Special pricing for high-volume corporate clients
• Dedicated Support: Priority customer service and account management

Perfect for real estate companies, law firms, financial institutions, and any business with regular notarization needs.

B2B services use a transparent commission structure:

• Standard Services: 15-18% commission
• Real Estate Documents: 18-22% commission
• Legal Documents: 20-25% commission
• Medical/Healthcare: 22-28% commission
• Financial Documents: 20-25% commission
• Power of Attorney: 25-30% commission
• Estate Planning: 25-30% commission
• Platform Fee: $0.30 per transaction
• Rush Service Premium: +50% commission multiplier

Volume discounts available for qualified businesses. Contact our sales team for enterprise pricing.

Premium Notary Links are personalized profiles for just $10/month that include:

• Custom URL: Personalized link like noturee.com/notary/john-smith-ca
• Professional Landing Page: Branded profile with your photo and credentials
• Direct Booking: Customers book directly without browsing other notaries
• Premium Badge: Distinguished placement in search results
• Enhanced Analytics: Track profile views, bookings, and performance
• Marketing Integration: Share your link in emails, websites, and social media
• Mobile Optimized: Perfect experience on all devices

Includes a 7-day free trial. Cancel anytime with no long-term commitment.

Yes! We now offer comprehensive web portals in addition to our mobile app:

• Notary Portal: Full dashboard for notaries to manage assignments and earnings
• Business Portal: Complete B2B marketplace access for posting service requests
• Customer Portal: Web-based booking and service management for clients
• Admin Portal: Administrative dashboard for platform management

All portals use the same login credentials as the mobile app for seamless access across devices.