Privacy Policy - Noturee</ti <div class="privacy-section"> <h2>11. Third-Party Services</h2>e> <meta name="description" content="Noturee Privacy Policy - Learn how we collect, use, and protect your personal information when using our notary services platform."> <link rel="stylesheet" href="css/styles.css"> <link rel="icon" href="images/favicon.ico" type="image/x-icon"> </head> <body>  <header class="header"> <nav class="navbar"> <div class="nav-container"> <div class="nav-logo"> <a href="index.html"> <img src="images/logo.png" alt="Noturee Logo" class="logo"> </a> </div> <div class="nav-menu" id="nav-menu"> <a href="index.html" class="nav-link">Home</a> <a href="index.html#features" class="nav-link">Features</a> <a href="index.html#how-it-works" class="nav-link">How It Works</a> <a href="index.html#pricing" class="nav-link">Pricing</a> <a href="faq.html" class="nav-link">FAQ</a> <a href="index.html#contact" class="nav-link">Contact</a> <a href="index.html#download" class="nav-link cta-button">Download App</a> </div> <div class="nav-toggle" id="nav-toggle"> <span class="bar"></span> <span class="bar"></span> <span class="bar"></span> </div> </div> </nav> </header>  <section class="page-hero"> <div class="container"> <h1 class="page-title">Privacy Policy</h1> <p class="page-subtitle">Last Updated: July 30, 2025</p> </div> </section>  <section class="privacy-content"> <div class="container"> <div class="privacy-container"> <div class="privacy-section"> <p class="privacy-intro"> Thank you for using the NOTUREE mobile application and website. This Privacy Policy explains how we collect, use, and protect your information when you use our notary booking services. We are committed to protecting your privacy and ensuring the security of your personal information. </p> </div> <div class="privacy-section"> <h2>1. Information We Collect</h2> <p>We collect information you provide directly to us, such as when you create an account, book notary services, or contact us for support. This may include:</p> <ul> <li><strong>Personal Information:</strong> Name, email address, and phone number</li> <li><strong>Identity Verification:</strong> Government-issued ID information for identity verification as required by notary laws</li> <li><strong>Location Data:</strong> GPS location data to find nearby notaries and facilitate service delivery</li> <li><strong>Payment Information:</strong> Credit card details and billing information (processed securely through Stripe)</li> <li><strong>Document Information:</strong> Details about documents requiring notarization (we do not store document content)</li> <li><strong>Business Information:</strong> For B2B clients - company name, EIN, business license, authorized representative details</li> <li><strong>Premium Subscription Data:</strong> Custom URL preferences, subscription billing details, analytics data</li> <li><strong>Usage Data:</strong> Information about how you use our app and services</li> <li><strong>Device Information:</strong> Device type, operating system, and app version</li> </ul> </div> <div class="privacy-section"> <h2>2. How We Use Your Information</h2> <p>We use the information we collect to:</p> <ul> <li><strong>Provide Services:</strong> Facilitate notary bookings and deliver our core services</li> <li><strong>Identity Verification:</strong> Verify your identity as required by state and federal notary laws</li> <li><strong>Payment Processing:</strong> Process payments and prevent fraudulent transactions</li> <li><strong>B2B Marketplace:</strong> Connect businesses with notaries, manage service requests, and process B2B transactions</li> <li><strong>Premium Features:</strong> Provide enhanced services like custom URLs, analytics, and premium profile features</li> <li><strong>Communication:</strong> Send service-related notifications, appointment reminders, and support messages</li> <li><strong>Service Improvement:</strong> Analyze usage patterns to improve our app and services</li> <li><strong>Legal Compliance:</strong> Meet regulatory requirements and legal obligations</li> <li><strong>Customer Support:</strong> Respond to your inquiries and provide technical support</li> <li><strong>Safety and Security:</strong> Protect against fraud, abuse, and security threats</li> </ul> </div> <div class="privacy-section"> <h2>3. Information Sharing and Disclosure</h2> <p>We may share your information in the following circumstances:</p> <ul> <li><strong>With Notaries:</strong> Share necessary information with assigned notaries to facilitate your appointments</li> <li><strong>Service Providers:</strong> Share with trusted third-party vendors who assist in our operations (payment processing, hosting, customer support)</li> <li><strong>Legal Requirements:</strong> Disclose information when required by law, court order, or government request</li> <li><strong>Business Transfers:</strong> In the event of a merger, acquisition, or sale of assets</li> <li><strong>Safety and Protection:</strong> When necessary to protect the rights, property, or safety of Noturee, our users, or others</li> <li><strong>With Your Consent:</strong> Any other sharing with your explicit permission</li> </ul> <p><strong>We do not sell, rent, or trade your personal information to third parties for marketing purposes.</strong></p> </div> <div class="privacy-section"> <h2>4. Data Security</h2> <p>We implement robust security measures to protect your personal information:</p> <ul> <li><strong>Encryption:</strong> All data transmission is encrypted using SSL/TLS protocols</li> <li><strong>Secure Storage:</strong> Personal information is stored on secure servers with restricted access</li> <li><strong>Payment Security:</strong> Payment information is processed through Stripe's PCI DSS compliant platform</li> <li><strong>Access Controls:</strong> Limited employee access to personal information on a need-to-know basis</li> <li><strong>Regular Audits:</strong> Regular security assessments and vulnerability testing</li> <li><strong>Incident Response:</strong> Procedures in place to respond to potential security breaches</li> </ul> <p>While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.</p> </div> <div class="privacy-section"> <h2>5. Location Information</h2> <p>We use location services to provide core functionality:</p> <ul> <li><strong>Finding Notaries:</strong> Locate verified notaries near your requested service location</li> <li><strong>Service Delivery:</strong> Enable notaries to navigate to your location</li> <li><strong>Pricing Calculation:</strong> Calculate travel fees based on distance</li> </ul> <p>You can disable location sharing in your device settings, though this may limit app functionality. Location data is not stored longer than necessary for service delivery.</p> </div> <div class="privacy-section"> <h2>6. Data Retention</h2> <p>We retain your information based on the following criteria:</p> <ul> <li><strong>Active Accounts:</strong> Information retained while your account is active</li> <li><strong>Legal Requirements:</strong> Notarization records retained as required by state laws (typically 5-10 years)</li> <li><strong>Inactive Accounts:</strong> Personal information deleted after 3 years of inactivity</li> <li><strong>Payment Records:</strong> Financial records retained for 7 years for tax and legal compliance</li> <li><strong>Communication Records:</strong> Support communications retained for 2 years</li> </ul> <p>You may request deletion of your personal information, subject to legal retention requirements.</p> </div> <div class="privacy-section"> <h2>10. Cookies and Tracking Technologies</h2> <p>Our B2B marketplace and premium subscription services involve additional data processing:</p> <h3>B2B Business Information</h3> <ul> <li><strong>Business Verification:</strong> Company registration details, business licenses, EIN numbers</li> <li><strong>Authorized Representatives:</strong> Information about individuals authorized to make service requests</li> <li><strong>Service Requests:</strong> Details about notarization needs, client information, and service requirements</li> <li><strong>Transaction Data:</strong> Commission calculations, payment processing, and service completion records</li> <li><strong>Volume Metrics:</strong> Service usage for volume discount calculations</li> </ul> <h3>Premium Subscription Features</h3> <ul> <li><strong>Custom URLs:</strong> Personalized notary profile URLs and preferences</li> <li><strong>Analytics Data:</strong> Profile views, booking rates, and performance metrics</li> <li><strong>Marketing Materials:</strong> Custom branding elements and promotional content</li> <li><strong>Billing Information:</strong> Monthly subscription charges and payment methods</li> <li><strong>Enhanced Profiles:</strong> Additional professional information and certifications</li> </ul> <p>This information is used solely to provide enhanced services and is subject to the same security and privacy protections as other personal information.</p> </div> <div class="privacy-section"> <h2>9. Your Rights and Choices</h2> <p>You have the following rights regarding your personal information:</p> <ul> <li><strong>Access:</strong> Request a copy of the personal information we have about you</li> <li><strong>Correction:</strong> Update or correct inaccurate personal information</li> <li><strong>Deletion:</strong> Request deletion of your personal information (subject to legal requirements)</li> <li><strong>Portability:</strong> Request a copy of your data in a machine-readable format</li> <li><strong>Opt-out:</strong> Unsubscribe from marketing communications</li> <li><strong>Restrict Processing:</strong> Limit how we use your information in certain circumstances</li> </ul> <p>To exercise these rights, contact us at <a href="mailto:info@noturee.com">info@noturee.com</a> or 866-759-2118.</p> </div> <div class="privacy-section"> <h2>8. Third-Party Services</h2> <p>Our app integrates with the following third-party services:</p> <ul> <li><strong>Stripe:</strong> Payment processing - <a href="https://stripe.com/privacy" target="_blank">Stripe Privacy Policy</a></li> <li><strong>Google Maps:</strong> Location services - <a href="https://policies.google.com/privacy" target="_blank">Google Privacy Policy</a></li> <li><strong>Firebase:</strong> Push notifications and analytics - <a href="https://firebase.google.com/support/privacy" target="_blank">Firebase Privacy</a></li> <li><strong>OpenPhone:</strong> SMS communications - <a href="https://openphone.com/privacy" target="_blank">OpenPhone Privacy Policy</a></li> </ul> <p>These services have their own privacy policies governing their use of your information.</p> </div> <div class="privacy-section"> <h2>9. Children's Privacy</h2> <p>Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to remove that information from our servers promptly.</p> <p>If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately.</p> </div> <div class="privacy-section"> <h2>12. State-Specific Privacy Rights</h2> <h3>California Residents (CCPA)</h3> <p>California residents have additional rights under the California Consumer Privacy Act (CCPA):</p> <ul> <li>Right to know what personal information we collect and how it's used</li> <li>Right to delete personal information</li> <li>Right to opt-out of the sale of personal information (we don't sell personal information)</li> <li>Right to non-discrimination for exercising CCPA rights</li> </ul> <h3>European Union Residents (GDPR)</h3> <p>EU residents have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 7 above.</p> </div> <div class="privacy-section"> <h2>13. International Data Transfers</h2> <p>Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.</p> </div> <div class="privacy-section"> <h2>14. Changes to This Privacy Policy</h2> <p>We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:</p> <ul> <li>Posting the updated policy in our mobile app</li> <li>Updating the "Last Updated" date at the top of this policy</li> <li>Sending you a notification through the app or email for significant changes</li> </ul> <p>Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.</p> </div> <div class="privacy-section"> <h2>15. Contact Us</h2> <p>If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:</p> <div class="contact-info"> <div class="contact-item"> <strong>Email:</strong> <a href="mailto:info@noturee.com">info@noturee.com</a> </div> <div class="contact-item"> <strong>Phone:</strong> <a href="tel:866-759-2118">866-759-2118</a> </div> <div class="contact-item"> <strong>Website:</strong> <a href="https://noturee.com">https://noturee.com</a> </div> </div> </div> <div class="privacy-footer"> <p>This privacy policy is effective as of July 30, 2025 and applies to all users of the Noturee mobile application and website services.</p> <p><strong>We are committed to protecting your privacy and maintaining the highest standards of data protection. 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